Privacy Policy

Rye Marble & Granite (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Policy explains how we collect, use, and safeguard information you provide when visiting our website, contacting us, or working with us on a stone project.

1. Information We Collect

• Personal information: Name, phone number, email address, and town provided through our forms or communications.
• Usage information: Browser and device details, IP address, pages visited.
• Estimate request data: Project details submitted for estimates, measurements, or consultations.

We do not knowingly collect information from anyone under 18.

2. How We Use Your Information

• Respond to inquiries and provide estimates and consultations
• Schedule measurements, templates, and installations
• Improve our website and marketing
• Send promotional offers (opt out anytime)

3. Communication Consent

By submitting your information through our forms, you consent to be contacted by Rye Marble & Granite by phone and email regarding your inquiry and related services. Text messages are sent only if you check the applicable SMS consent box on the form. Standard messaging and data rates may apply. You may opt out of texts at any time by replying STOP, and unsubscribe from emails via the included unsubscribe link. Consent is not required for purchase.

4. SMS & Mobile Information Disclosure

Rye Marble & Granite operates an SMS messaging program. Users opt in to receive SMS communications by checking one or both consent checkboxes on the estimate request form on our website: non-marketing messages (appointment reminders, measurement and template scheduling, and installation updates) and marketing messages (promotional offers and seasonal specials). Each category requires its own separate consent. Message frequency varies based on customer interaction and service needs. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at (215) 626-1165.

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent data with third parties for marketing purposes. Mobile information will only be shared with third-party service providers as necessary to deliver SMS communications and operate our business. Carriers are not liable for delayed or undelivered messages.

5. How We Share Your Information

We do not sell your personal information. We may share limited data with trusted service providers (such as scheduling, CRM, or analytics platforms) solely to operate our business. These partners are restricted from using your data for their own marketing.

6. Cookies and Tracking

We may use cookies and similar technologies to improve your experience and analyze traffic. You can adjust your browser settings to refuse cookies; some features may not function properly if you do.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is entirely secure, but we work to protect your data.

8. Your Rights & Choices

• Request access to, update, or delete your information
• Opt out of promotional emails or texts
• Disable cookies in your browser

To make a request, call us at (215) 626-1165 or use our contact page.

9. Third-Party Links

Our site may link to third-party websites, such as stone distributors or social media. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Policy periodically. Changes will be posted on this page with an updated date.

11. Contact Us